Understanding Our Policy
At Adjuva Legal LLP, we strive to ensure clarity and satisfaction in our services. Before making any payment, it is crucial that you understand that the services offered and any associated paperwork are non-refundable, except under the conditions listed below.
Cancellation Policy
You have the right to reconsider your decision and cancel any service request within 30 minutes of making a payment. If you cancel within this timeframe, you are entitled to a full refund, which will be processed on the next working day. This policy is designed to give you sufficient time to confirm your decision without penalty. The refund processing time might vary between a minimum of 1 day and a maximum of 7 days.
Exceptions on Sundays and Holidays
For services opted on Sundays, we provide an extended cancellation buffer of 18 hours for the ‘One-Day’ service option, meaning thereby, the client might expect a delay of 18 hours in service on Sundays or Holidays. Similarly, any services promised within a one-day (24 hours) timeframe that are not delivered as agreed are eligible for a full refund, unless there are justifiable reasons for the delay by Adjuva Legal LLP. Please note that public holidays are exempt from the one-day delivery rule, although we will make every effort to complete services on time.
Service Commencement
Please be aware that your paperwork will only begin after the initial 30-minute reconsideration period has passed. This ensures that any last-minute cancellations do not proceed unnecessarily.
Accuracy of Information
It is your responsibility to provide accurate details when submitting forms on our website. Adjuva Legal LLP is not responsible for errors or inaccuracies in the information you provide, such as email IDs, phone numbers, or addresses. It is crucial that these details are double-checked before submission to avoid any complications with your service or refund process.
Initiate a Refund
To initiate a refund, please contact us via email, chat, or phone. Once the cancellation is processed, your data might be removed from our servers, except for your name and email address to track the refund process. Refunds are attached to the email ID provided and not the phone number, as email communication is prioritized.
Contacting Us
If you have any questions or concerns about our refund and cancellation policy, or need assistance with a service or refund, please reach out to us at:
Email – support@adjuvalegal.com
WhatsApp – https://wa.me/9625996684